Augusta, Ga., turns to new technology and old-fashioned teamwork to tackle system upgrades.

Santa Rosa Utilities Department focuses on customer service, efficiency and reuse to exceed the needs of its customers.

Holland, Mich., ensures a safe water supply with a forward-looking approach to system improvements and water protection plans.

The City of Billings uses pipe bursting with in-house crews to repair water distribution leaks and enlarge mains to ensure adequate flow for fire protection