Culture issues can be detrimental to a utility, causing higher employee turnover or deteriorating standards
Regular one-on-one talks with crew members create a better work environment for everyone
Managers should strive to create environments that engage employees and bring out their best.
As a leader, it’s important to deal with uncertainty and find opportunity in the midst of uncertainty.
Turnover is inevitable no matter how great your organization is to work for. When it happens, you want to have an appropriate response.
Professional-development program creates better managers, improves agency’s culture.
Try to avoid that initial reaction of frustration and think about what you should be doing on your end to set up employees for success
Giving sincere, positive feedback to your workers is beneficial for retention and your bottom line
