Massachusetts utility boosts water quality with a carefully executed treatment and flushing plan.
Findings from a recent report highlight how data and technology resources will serve as critical assets to improve future efficiencies and operational performance
Outreach and education are important to promote the value of your services.
Award-winning Georgia utility develops its own approach to providing value for customers.
Choosing the right materials requires an understanding of conditions and the strengths and weaknesses of each material
The survey reported a lower level of satisfaction among Black and Hispanic customers, and those with household incomes less than $100,000
The new institute aims to solve some of the world’s most complex water-related issues
Help spread the message that stagnant drinking water left in pipes during the COVID-19 pandemic should be safely flushed before public use
While water department superintendent Thomas Orcutt is no stranger to disaster preparedness, he's never had to deal with anything quite like COVID-19 before
