Sometimes customers get angry, but that doesn’t mean you can’t please them.
Getting better at navigating difficult conversations with employees makes you a better leader
Also in this week's sewer and water news, heavy rains cause a spill of 6.9 million gallons of diluted wastewater in Georgia
Here's a quick roundup of recent industry news. Track the industry's movers and shakers, learn about company acquisitions, get the skinny on new products and more.
Also in this week's sewer and water news, a Wisconsin utility asks its customers to stop flushing hypodermic needles and disposable wipes