Charlotte Water’s expanding footprint will pave the way for growth while protecting local resources.

Investing in staff development helps coastal utility stay ahead of problems.

Cooperation with neighboring communities makes objectives more attainable.

Smyrna Public Works finds a better way to get a handle on its lead service line inventory.

Managers should embrace specialized work arrangements — with a few caveats.

Rocky Mountain utility will use hydroturbines to take advantage of elevation change.

Workplace safety requires everyone on the team to do their part.

Knowledge and awareness are keys to getting a handle on I&I.