Small Massachusetts Utility Keeping Calm Through Crisis

While water department superintendent Thomas Orcutt is no stranger to disaster preparedness, he's never had to deal with anything quite like COVID-19 before

Small Massachusetts Utility Keeping Calm Through Crisis

Although Thomas Orcutt has never dealt with a public disaster as big as COVID-19 before, he knows the drill. Plan ahead. Stay Calm. Answer the phone.

In mid-March, as the coronavirus alarm began to sound in earnest in this country, town officials in Groton, Massachusetts, (a...

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