True leaders recognize problems before they become emergencies. A case in point is the Wastewater Department team in Tampa, Florida. As part of the city’s proactive maintenance program, they determined that the Krause Pump Station — which was almost 40 years old — had exceeded its designed life expectancy and was in need of rehab. Before the aging station could break down, the Tampa team reached out to local contractor Vogel Brothers Building Company and the pump experts at Xylem to assess the project, design a robust bypass plan and implement the bypass while the station was being rebuilt.
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