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Durham (North Carolina) Public Works has a program called Rain Catchers that contacted 880 households in the South Ellerbe Creek watershed and selected 156 properties for rain gardens. (Photo By Al Drago)
Despite the fact that municipal workers are putting in long days to make life better for everyone, it often feels like they’re at odds with the public. Most municipalities have at least thought about customer education and outreach in an effort to combat misinformation and unfair...