On July 1, the Philadelphia Water Department implemented an income-based billing program, designed in a way that was unique for any utility in the country. A key provision was that ratepayers wouldn’t have to become delinquent on their bills first in order to qualify and receive...
Utility Serves as Model for Income-Based Water Billing
The Philadelphia Water Department works through some growing pains as it tries to establish a tiered rate structure for low-income residents
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