Utility Tackles Chronic Lift Station Issues With Public Education

Texas utility takes a proactive approach — even going door to door — to educate customers on the problems caused by grease and flushable wipes
Utility Tackles Chronic Lift Station Issues With Public Education
Flushable wipes problems are widespread among Lufkin, Texas' 21 lift stations, so the utility is using a public education approach to reduce those issues.

When Jason Arnold confronted his utility’s soaring frequency of lift station repairs, he didn’t just want to head off problems. It was important to him to figure out exactly what was causing them. Was it as simple as aging pumps? That answer didn’t satisfy him.

“I’m really...

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