Customer engagement at the forefront of municipal interaction

By Briana Jones
January 31, 2013

Filed Under

Customer Service Public Education Software Water Utility Water Usage Website

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Customer engagement at the forefront of municipal interaction — CustomerConnect from Harris Utilities is a Web-based solution that gives utilities a hands-on approach to informing consumers about conservation and water usage.

Harris Utilities, a software solutions company, has released CustomerConnect, the Web-based customer engagement program for municipal utilities.

A challenge many utilities face is managing the public’s impression of who they are and what they do. CustomerConnect enables utilities...

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