![Customer engagement at the forefront of municipal interaction](https://cole-mswmag.imgix.net/https%3A%2F%2Fwww.mswmag.com%2Fuploads%2Fimages%2Fcustomerconnect1_171030_110308.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=620&ixlib=php-1.1.0&q=75&w=1024&s=9829c06576032eda56e2bdb03050d14e)
Harris Utilities, a software solutions company, has released CustomerConnect, the Web-based customer engagement program for municipal utilities.
A challenge many utilities face is managing the public’s impression of who they are and what they do. CustomerConnect enables utilities...