![Call Out Crews With a Single Click](https://cole-mswmag.imgix.net/https%3A%2F%2Fwww.mswmag.com%2Fuploads%2Fimages%2Fimg_3086.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=620&ixlib=php-1.1.0&q=75&w=1024&s=4036ab2233859a80fae0f064fd1cecec)
ARCOS is a configurable database that programs lists and call rules for each department, shifting responsibility off the shoulders of dispatchers and supervisors.
Think about the time it takes to put together a crew for emergency work — supervisors poring through pages of employee lists, making call after call, sometimes over an hour or more.
For a long time, that was simply the cost of doing business for both Eugene (Oregon) Water and the...