Trying Times: Municipal Water District Comes Back from the Brink

Developing a strategic plan helped struggling water district find focus, stabilize operations and improve service.

Trying Times: Municipal Water District Comes Back from the Brink

Chris Hand vacuums debris from a lift station while doing routine maintenance for the Rainbow Municipal Water District. 

California’s Rainbow Municipal Water District is a vibrant utility serving residential and agricultural customers an hour’s drive north of San Diego. It’s a far cry from 2013 when the district almost ceased to exist, a victim of high staff turnover, board instability, a...

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