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Dean Ronk sits at his operator’s station, monitoring the camera’s progress and coding defects during a sewer line inspection.
Giving 110 percent is the clichéd territory of coaches and bad managers. Giving 150 percent is Dean Ronk’s territory.
That’s essentially what Ronk, a collections system operator with the Roseburg (Oregon) Urban Sanitary Authority, was asked to do when he was tasked with...
