Cross-trained and Quality-driven

Santa Rosa Utilities Department focuses on customer service, efficiency and reuse to exceed the needs of its customers.
Cross-trained and Quality-driven
The Santa Rosa Utilities Department supervisors include, from left, utilities systems supervisors David Ward, Tony Llamas and Ron Marincic, utilities systems superintendents Rick Santarini and Jim Montenegro, utilities systems supervisor Jason Tibbals, Deputy Director of Operations Mark Powell, and utilities systems supervisors Greg D'Ambrosi and Mike Pieraccini.

The goal of the City of Santa Rosa Utilities Department is to maximize resources (water, biosolids, digester gas and nutrients) while striving to eliminate service interruptions and customer complaints from among its 53,000-plus residential and commercial accounts.

Under normal...

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