Somewhere along the line, managers and employees inevitably find themselves working alongside what’s charitably known as a “difficult” person. You know the drill: that guy who compulsively disses colleagues behind their backs … the chronic complainer who sucks up co-workers’ time...
Defuse Difficult Employees
Reining in the drama queens, complainers, bullies and slackers who seem to inhabit every workplace requires the proper approach.
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