The Gwinnett County Department of Water Resources team includes, front, from left: George Kaffezakis, division director for asset management and support; Rebecca Shelton, OTS manager; Deirdre Blackard, linear asset manager; and Tyler Richards, deputy director, engineering and technical services. Back row: Jeff Callaway, construction manager I; Steve Sheets, OTS engineer; and Moubin al-Malla, Engineer I, with the utility’s Vactor truck.
Today's water and wastewater utilities don't lack for data; modern technologies provide scads of it. The key to effective utility management is analyzing and assessing the information and using it to make critical operating and capital investment decisions.
Gwinnett County, Ga.,...
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