From Drawers to the Desktop

City of Saco consolidates data and improves customer service with new asset management system
From Drawers to the Desktop
Cityworks displays a work order to televise a sewer line.

The City of Saco (Maine) Public Works Department recorded maintenance on its sewer and stormwater systems on sheets of paper and index cards. Management stored the information in file cabinets by street, and the city has 300 of them.

“Every street has its own folder, and...

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