Patrick Milroy, water distribution foreman, creates and displays work orders and service requests within the infraMAP interface, which connects directly to the Cityworks computerized maintenance management system.
The Cucamonga Valley Water District in Rancho Cucamonga, Calif., needed to improve on a location-based customer information program for work order management systems. Water crews had no way of knowing if leaks were on mains, service lines, or fire hydrants; sewer crews lost track...
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