Sometimes Progress Starts with Getting a Low Grade

To DC Water, we see C+ as a measure along our path toward achieving world-class infrastructure
Sometimes Progress Starts with Getting a Low Grade
"I am grateful for any grade," says DC Water CEO George Hawkins. "We tend to work on what we can measure — because there is a record of what we are doing and accomplishing." (photo courtesy of DC Water)

A C+ grade, not once but twice! What parent would be happy with that outcome?

Yet, I am not talking about grades in school. I am referring to the recently released report card by the American Society of Civil Engineers (ASCE) scoring the infrastructure of Washington, D.C.,...

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